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We don’t just grow your audience – we help you build a loyal community.
In today’s social media world, brands that listen win. At Lumentro, we take your online presence beyond posting – by engaging directly with your followers through comments, DMs, and targeted community interactions.
Because at the end of the day, it’s not just about followers. It’s about relationships.
Replying to Comments & DMs
We represent your brand professionally and personably:
Timely responses to questions, appreciation, and mentions
Friendly and brand-aligned tone of voice
Escalation system for queries that need your input
Encouraging further interaction (polls, shares, UGC, etc.)
We don’t just wait – we reach out:
Thoughtful comments on relevant posts/accounts
Liking and engaging with content in your niche
Hashtag and location-based engagement to grow organically
Follow-up interactions that invite conversation
We keep a pulse on your online image:
Tracking mentions and story tags
Noticing recurring questions or concerns
Flagging potential negative feedback early
Spotting opportunities to surprise and delight your audience
We keep you in the loop with:
Growth in comments, DMs, and story replies
Engagement-to-follower ratio insights
Key wins (e.g. community shoutouts, collab invites)
Suggestions for enhancing your community connection
Human interaction = trust
People support brands that talk back
Engaged followers turn into loyal fans and customers
More engagement = more visibility in the algorithm
What Makes Lumentro Different?
We reply as your brand voice – always consistent
We’re proactive – not just reactive
We use engagement to build community, not just numbers
We understand the nuance of building trust online
Brands that want stronger community ties
Creators and influencers who can’t manage replies alone
Businesses looking to turn followers into loyal customers
Pages experiencing low engagement despite good content
To illuminate your community connections through meaningful, ongoing engagement that makes your audience feel seen, heard, and appreciated.
Let’s build a real connection between your brand and your audience. Reach out to get started with a personalized engagement plan.
Our team will answer all your questions. we ensure a quick response.
